Privacy Policy
1000Rubs.com – Terms & Conditions
These Terms and Conditions (“Agreement”) apply to all purchases made from 1000Rubs.com, a The BBQ Store, Inc. company (“Company”). By placing an order—whether online, in-store, by phone, or at an event—you acknowledge and agree to be bound by this Agreement.
1. Binding Agreement
These Terms form a legally binding contract between you (“Customer”) and The BBQ Store, Inc. No modifications are valid unless in writing and signed by both parties.
2. Payment Terms
Payment is due at the time of purchase unless otherwise agreed in writing.
Accepted payment options include Visa, MasterCard, American Express, and Discover.
Online orders cannot request specific ship dates.
3. Shipping & Free Shipping
Shipping and handling fees are non-refundable unless expressly stated.
Free shipping applies only to orders placed through 1000Rubs.com and excludes:
- In-store purchases
- Orders to Alaska, Hawaii, and all international destinations
4. Receiving Your Shipment
Customers must inspect all shipments prior to signing.
- Damage must be noted on the delivery receipt.
- Piece count must be verified with the packing slip.
- Once signed, the shipment becomes the property of the customer.
Any issues must be reported to the Company within 24 hours.
5. Damaged Merchandise
If visible damage exists:
- Note it on the freight bill and have the carrier sign it.
- Refuse delivery if damage is excessive.
- Retain all packaging.
- Notify the Company within 24 hours.
Failure to follow these steps may void eligibility for replacement parts.
6. Return Policy
Returns are accepted within 30 days if items are:
- Unused
- In original packaging
- In resaleable condition
Returns are subject to:
- 30% restocking fee
- All shipping costs (initial + return)
A Return Authorization Number is required.
Non-returnable items:
- Discontinued products
- Dent & Scratch merchandise
- Any item showing signs of use
7. Warranty
The BBQ Store, Inc. provides no warranties beyond the manufacturer’s warranty unless expressly stated.
If repair or replacement is required:
- Replacement parts are shipped FedEx Ground (expedited shipping optional at customer cost).
- Defective parts must be returned.
- Replacement parts are billed upfront and credited after defective parts are received.
8. Enhanced Warranty Disclaimers
To the fullest extent permitted by law:
- ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
- The Company expressly disclaims all warranties, express or implied, including but not limited to:
- o Implied warranties of merchantability
- o Fitness for a particular purpose
- o Non-infringement
- o Any warranties arising from usage or trade practice
- The Company does not guarantee:
- That products will meet your specific requirements
- That operation will be uninterrupted or error-free
- Compatibility with any third-party systems or environments
Manufacturer warranties apply only as provided by each manufacturer.
9. Limitation of Liability
To the fullest extent allowed by law:
- The BBQ Store, Inc. is not liable for any indirect, incidental, consequential, punitive, or special damages, including:
- Loss of use
- Lost profits
- Lost data
- Personal injury
- Property damage
- Business interruption
- The Company’s maximum liability shall never exceed the amount you paid for the product at issue.
You agree that this limitation is fundamental and forms the basis of the bargain.
10. Indemnification
You agree to indemnify and hold harmless The BBQ Store, Inc. and its officers, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising out of:
- Your misuse of any product
- Violation of this Agreement
- Violation of any law or third-party rights
11. Order Cancellations
Once an order is processed, it cannot be canceled.
12. Governing Law
This Agreement is governed by the laws of the State of California, without regard to its conflicts-of-law rules.
13. Product Selection & Pricing
Product availability, pricing, and selection may change at any time. Once an order is processed, no price adjustments apply.
14. Arbitration & Dispute Resolution
Before initiating arbitration, both parties agree to attempt resolution through good-faith negotiation or mediation.
If unresolved, disputes shall be resolved through binding arbitration under the CPR Rules for Non-Administered Arbitration.
Arbitration terms:
- Venue: Bakersfield, California
- Governed by the Federal Arbitration Act
- Each party pays its own legal fees
- Arbitrator’s written decision will be final and binding
- Judgment may be entered in any court of competent jurisdiction
Confidentiality:
All negotiation, mediation, and arbitration proceedings are confidential.
Exception:
Either party may seek temporary injunctive relief from a court.
15. Price Matching
Not available.
16. Copyright & Intellectual Property
All website content is the exclusive property of The BBQ Store, Inc. ©2023–2025 and protected under U.S. and international law.
You may not copy, reproduce, modify, or distribute any content without prior written permission.
17. E-Commerce Protections
To maintain order integrity:
- Orders may be refused, canceled, or limited at any time.
- Fraudulent or suspicious orders may be reported to authorities.
- The Company reserves the right to require additional verification.
Confirmation emails do not constitute acceptance of your order.
18. Out-of-Stock Products
In-stock items ship promptly; out-of-stock items may cause delays.
Customers may cancel before order shipment unless otherwise restricted.
19. Privacy Policy (Enhanced for GDPR & CCPA)
We collect customer information (name, address, phone, email, payment data, etc.) to process orders and improve service.
Data Protection Standards
We adhere to:
- California Consumer Privacy Act (CCPA)
- General Data Protection Regulation (GDPR) where applicable
Your Rights Under CCPA/GDPR
Depending on jurisdiction, you may request:
- Access to your data
- Correction of inaccuracies
- Deletion of your data
- Opt-out of data sale (we do not sell personal data)
- Request to restrict or object to data processing
Requests may be submitted through our website or by email.
Data Security
We employ encryption, secure servers, and firewall technologies to protect your data.
Marketing Communications
You may unsubscribe from promotional emails at any time.
Cookies
We use cookies to maintain shopping sessions and improve user experience.
20. External Websites
1000Rubs.com may link to third-party websites.
The Company is not responsible for the content or practices of external sites.
21. Taxes
Orders shipped to California incur sales tax.
Customers outside California are responsible for applicable taxes.
22. Typographical & Pricing Errors
If a product is mistakenly listed at the wrong price, the Company may cancel the order.
If your card has already been charged, a refund will be issued for the incorrect amount.
23. Severability
If any provision of this Agreement is found unenforceable, the remaining provisions remain in full force.
